Digital inclusion, delivered across your housing portfolio

Managed WiFi for social housing, housing associations and supported living — bridging the digital divide with secure, reliable, full-building coverage.

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Digital exclusion is a real problem

Digital exclusion is a real problem in social housing. Residents who can't afford broadband — or don't know how to set it up — get locked out of essential services, job applications, benefits, healthcare appointments and staying in touch with family. Housing associations are increasingly expected to provide connectivity as part of their duty of care, but rolling out WiFi across large, mixed-tenure estates isn't straightforward. We work with housing associations and local authorities to deliver managed WiFi that's affordable, secure, and built for the specific challenges of social housing — older buildings, high device density, safeguarding requirements and residents who need things to just work.

Why social housing connectivity is different

Social housing has unique challenges that commercial WiFi providers don't understand. It's not just about speed — it's about inclusion, safeguarding, and making connectivity accessible to everyone.

The challenges

  • Digital exclusion
    Many residents can't afford their own broadband or lack the confidence to set it up. Providing managed WiFi removes that barrier entirely.
  • Older building stock
    Solid walls, long corridors and mixed construction materials create coverage challenges that need professional survey and design.
  • Safeguarding and filtering
    Communal networks need appropriate content filtering, especially in supported housing and schemes with vulnerable residents.
  • Mixed-tenure complexity
    Estates with a mix of social rent, shared ownership and leasehold require flexible network designs that serve all residents fairly.
  • Funding and budget constraints
    Housing associations need cost-effective solutions that demonstrate social value and support funding applications.

Built for social housing

We work with housing associations and local authorities to deliver connectivity that's affordable, inclusive and built for the realities of social housing.

What we deliver

  • Full-building WiFi coverage including flats, communal areas, offices and outdoor spaces
  • Affordable, inclusive connectivity — bridging the digital divide for all residents
  • Content filtering and safeguarding controls for supported and sheltered housing
  • Per-dwelling private networks where required — secure and isolated
  • Support for digital inclusion programmes, benefits access and telehealth
  • Enterprise-grade Fortinet firewalls and Cambium wireless access points
  • Connectivity for housing association staff, CCTV and building management systems
  • 24/7/365 UK-based support with a friendly, patient approach
  • Zero CapEx options — monthly subscription with no upfront costs
  • Centralised management for multi-site housing portfolios
  • Ekahau site surveys to overcome coverage challenges in older buildings

Let's talk about your housing scheme

Whether it's a single block or a portfolio of estates, we'll design a network that connects every resident and supports your social value commitments.

Get in touch

Frequently asked questions

Can residents who can't afford broadband still get online?
Yes. That's the whole point. We provide managed WiFi funded by the housing association or local authority, so every resident has access to connectivity regardless of their financial situation.
Is content filtering included?
Yes. We can apply appropriate content filtering across communal and individual networks, which is especially important in supported housing and schemes with vulnerable residents.
What about older buildings with thick walls?
We carry out full Ekahau site surveys to map coverage through solid walls, corridors and mixed construction. Every access point is placed based on real data to ensure full-building coverage.
Can you support digital inclusion programmes?
Absolutely. Our networks enable residents to access benefits, job applications, healthcare appointments, telehealth and educational resources. We can also provide usage reporting to support funding applications.
Do you work with housing associations across multiple sites?
Yes. We provide centralised management for multi-site portfolios, giving your IT and operations teams a single dashboard view across all schemes.

Let's talk about your housing scheme

Whether it's a single block or a portfolio of estates, we'll design a network that connects every resident and supports your social value commitments.

Get in touch