Infinity Serviced Offices
Infinity Serviced Offices operates from Dudley Court South on the Waterfront in Brierley Hill, offering premium serviced office space and meeting rooms in the heart of the Black Country. The centre provides flexible workspace solutions for businesses of all sizes, from hot desks to private office suites.
The Challenge
Running a serviced office centre requires enterprise-grade infrastructure that can support multiple tenant businesses with varying needs - from basic connectivity for small startups to dedicated bandwidth and VoIP systems for established companies. Infinity needed a solution that could handle high-density WiFi demands, provide secure tenant separation, offer optional VoIP services for businesses that needed professional phone systems, and deliver the carrier-grade connectivity that professional tenants expect.
Our Solution
We've deployed a comprehensive Managed Workspace solution with 1Gbit/s leased line connectivity backed by 5G failover for resilience. The network infrastructure includes dedicated switching for tenant areas, with the flexibility to add ports as tenants grow. We also provide 3CX VoIP services for tenants who need professional phone systems - currently supporting businesses like Truline Drywall and Midland Care with handsets and DDI numbers. A /29 block of static IPs accommodates tenants with specific requirements like VPNs or servers.
The Result
Infinity can now offer their tenants enterprise-grade connectivity as part of the workspace package, with optional add-ons like VoIP and static IPs for businesses that need them. The 5G backup ensures business continuity even if the primary connection experiences issues. Tenants benefit from reliable, fast connectivity while Infinity has simplified management of their technology infrastructure. The end-user support service means tenant technical queries are handled professionally without burdening the Infinity team.
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